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Privacy Policy

View our "Terms of use" also.

This policy document covers how Once Again Ecomm Private Limited ("Once Again") treats personally identifying information that Once Again collects and receives, including information related to the past use of Once Again products and services. For the purpose of this document, Once Again may be interchangeably referred as "Once Again" or "we". The companies or websites that Once Again does not own or fully control may have their own policies about privacy and those may be different from Once Again Privacy Policy.  Once Again does not own or control the people that Once Again does not employ or manage. This policy does not apply to information that does not allow someone to personally identify you.

When Do We Collect Personal Information?

Once Again collects personal information when you access its website to register or you use Once Again products or services, or when you provide information to us by completing forms or applications and when you enter promotions or sweepstakes. Once Again may combine information about you that we already have or we obtain from business partners or other companies. While information about you is governed in accordance with this privacy policy, we are not responsible for our business partners' or other companies' compliance with their own privacy policies.

Types of Personal Information Collected

When you register with Once Again we ask for information such as your name, address, phone number, email address, birth date, gender, postal code, occupation, industry, personal preferences and interests relevant to Once Again products and services. Once you register with Once Again and sign in to our services, you are not anonymous to us. Once Again automatically receives and records information on our server logs from your browser, including your IP address, Once Again cookie information, and the page you request.

Use of Personal Information

Once Again uses the personal information we collect for the following general purposes: to customize the content you see, fulfil your requests for products and services, improve our services, contact you, bill you, collect fees from you, collect unpaid amounts due to us, conduct research, and provide anonymous, aggregated reporting for internal purposes.


When you access the Once Again website, Once Again may set, place and access Once Again 'cookies' on the computer. Cookies are small files placed on your computer that recognize you when you return to Once Again and that allow us to customize your user experience and improve the Once Again service. In addition, the Once Again website may include advertising. You may modify the cookies that are accepted by your computer by changing your browser settings, although this may change the way the Once Again website responds and appears to you. Other companies' use of their cookies is subject to their own privacy policies, not this one, and we have no obligation to inform you of any third party cookies that are set.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need that information to provide products or services to you or in order to operate and improve the Once Again website and services. Once Again uses commercially reasonable efforts to maintain the safeguards.

Accessing, Changing and Protecting Your Information

You can access and edit your Once Again account information at any time. While you are a Once Again member, we will send you certain communications relating to the Once Again service, such as service announcements, administrative messages and a Once Again Newsletter. You can ask to delete your account by contacting Once Again.

Disclosure of Your Personal Information

Once Again will disclose your personal information only under the following circumstances:

  • to respond to law enforcement orders, court orders, subpoenas, or legal processes;
  • to establish or exercise our legal rights or defend against legal claims;
  • when required to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Once Again's Terms of Use, or as may be otherwise be required by law;
  • to provide your email address to Once Again marketing partners who may issue payments to you for your items in the form of those partners' gift cards or vouchers;
  • to provide the information to third parties who work on behalf of or with Once Again to provide products or services to you under confidentiality agreements.
  • to any successor in interest if Once Again is acquired by or merged with another company, or sells a significant portion of its assets, or all of its assets, to any third party.

If your username reveals your identity, or your submitted content such as testimonials, endorsements, or any website postings that reveal and link your identity, you are implicitly consenting to publication of that personal information.

Policy Updates

This Privacy Policy forms part of, and is subject to, Once Again’s Terms of Use. Once Again may update this Privacy Policy at any time in its sole discretion and also post it our website. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website or sending you an email. Your continued use of Once Again site will construe your implicit agreement with the terms of the updated Privacy Policy.

Effective Date of Policy: April 01, 2015